Who is Roundpoint?
Roundpoint is an outsourced third party Mortgage servicing company. As United Security Financial provides the funds for your loan/mortgage, we do not collect your payments directly. Roundpoint is a USF partner that does the servicing side for USF. For the life of your loan with USF your payments will be paid through Roundpoint and their operating system, ultimately paying off your loan/mortgage with United Security. Please contact Roundpoint Customer service with any payment inquiries.
Notice: New and Refi Loans
Please mail your payments to United Security Financial until your account with Roundpoint Mortgage servicing has been established. When your account is setup with Roundpoint they will send you a welcome package, at that time you will be able to pay online, over the phone or through the mail.
If you had a loan serviced with Roundpoint in the past, Please sign into the old account and add your new loan number through portal. Please follow the steps below.
1. Log into your online account (recover password if forgotten)
2. Navigate to ‘My Profile’ and select ‘My Loans’
3. Click ‘Add Loan’
4. Enter the loan number you wish to link
5. Click ‘Add’